{"id":1441,"date":"2025-02-12T20:50:07","date_gmt":"2025-02-12T20:50:07","guid":{"rendered":"https:\/\/demers.3spheres.ca\/?page_id=1441"},"modified":"2025-12-18T18:02:30","modified_gmt":"2025-12-18T22:02:30","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/www.demers-ambulances.com\/ca-en\/ambulance-fleet-technical-services\/technical-support\/","title":{"rendered":"Tech support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1441\" class=\"elementor elementor-1441\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d445515 e-flex e-con-boxed e-con e-parent\" data-id=\"d445515\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6bfaa9d e-flex e-con-boxed e-con e-parent\" data-id=\"6bfaa9d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-832b16e e-con-full e-flex e-con e-child\" data-id=\"832b16e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-97ba42f e-con-full e-flex e-con e-child\" data-id=\"97ba42f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-277b666 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"277b666\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Real-time technical support for deployed units <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69269db elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"69269db\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Demers' expertise, one call away  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d85ae2 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"5d85ae2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:&quot;200&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With 65 years of ambulance manufacturing experience, Demers is a trusted partner for field technical support. Our team is extremely familiar with every detail of the vehicles we build and always ready to assist, wherever your ambulance is deployed.<\/p><p>The goal is simple: ensure everything works as expected, so paramedics can stay focused on what matters most. Our remote support service helps reduce downtime and keeps your equipment running reliably when it counts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f2fe93 e-flex e-con-boxed e-con e-parent\" data-id=\"1f2fe93\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a9adc2d e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"a9adc2d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:4857,&quot;url&quot;:&quot;https:\\\/\\\/www.demers-ambulances.com\\\/ca-en\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/demers-ambulances-diagnostic-et-programmation-des-ambulances-a-distance-2.jpg&quot;},{&quot;id&quot;:4863,&quot;url&quot;:&quot;https:\\\/\\\/www.demers-ambulances.com\\\/ca-en\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/demers-ambulances-soutien-technique-assistance-telephonique-ambulances-3-2.jpg&quot;},{&quot;id&quot;:4858,&quot;url&quot;:&quot;https:\\\/\\\/www.demers-ambulances.com\\\/ca-en\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/demers-ambulances-soutien-technique-assistance-telephonique-ambulances-1-2.jpg&quot;},{&quot;id&quot;:4861,&quot;url&quot;:&quot;https:\\\/\\\/www.demers-ambulances.com\\\/ca-en\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/demers-ambulances-soutien-technique-assistance-telephonique-ambulances-2-2.jpg&quot;},{&quot;id&quot;:4856,&quot;url&quot;:&quot;https:\\\/\\\/www.demers-ambulances.com\\\/ca-en\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/demers-ambulances-diagnostic-et-programmation-des-ambulances-a-distance-1.jpg&quot;},{&quot;id&quot;:4862,&quot;url&quot;:&quot;https:\\\/\\\/www.demers-ambulances.com\\\/ca-en\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/demers-ambulances-soutien-technique-assistance-telephonique-ambulances-2.jpg&quot;},{&quot;id&quot;:4864,&quot;url&quot;:&quot;https:\\\/\\\/www.demers-ambulances.com\\\/ca-en\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/demers-ambulances-soutien-technique-assistance-telephonique-ambulances-3.jpg&quot;}],&quot;background_slideshow_slide_duration&quot;:&quot;2000&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-92088e4 e-con-full e-flex e-con e-child\" data-id=\"92088e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-017d407 e-con-full e-flex e-con e-child\" data-id=\"017d407\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f2ee1d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"7f2ee1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our experienced team can assist with:  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-79b4954 e-con-full e-flex e-con e-child\" data-id=\"79b4954\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0bbf48c elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"0bbf48c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:&quot;200&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Remote diagnostics for the multiplex system<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c19049 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"3c19049\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:&quot;400&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Electrical troubleshooting, repairs, and service<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93da8b4 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"93da8b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:&quot;600&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Step-by-step support for Demers systems over the phone<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43b6b1d elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"43b6b1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:&quot;800&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Access to technical documents, diagrams, and part references<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8565c3 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"c8565c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:&quot;1000&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Diagnostics and support for all multiplex components: control modules, harnesses, and electronic systems<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28a2937 elementor-invisible elementor-widget elementor-widget-button\" data-id=\"28a2937\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:&quot;300&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/share-na2.hsforms.com\/1JxLWkeYmTlOlZv_vw5L52w409eth\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-011c1c3 e-flex e-con-boxed e-con e-parent\" data-id=\"011c1c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-629b4b0 e-con-full e-flex e-con e-child\" data-id=\"629b4b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7532242 e-con-full e-flex e-con e-child\" data-id=\"7532242\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d71c90 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9d71c90\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Remote support, wherever you are  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a2dbb3 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"6a2dbb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:&quot;200&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Thanks to onboard technologies, our team can connect to your ambulance remotely, anywhere in the world. We provide advanced support for in-field technicians and mechanics, giving them access to real-time data on the vehicle\u2019s status, electrical system inputs and outputs, and even the ability to simulate functions for testing and diagnostics.<\/p><p>Need a software update? No problem. Simply plug in a laptop with the adapter cable, and we\u2019ll guide the process remotely to limit downtime. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c09f151 elementor-widget elementor-widget-button\" data-id=\"c09f151\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/get.teamviewer.com\/demers_service\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Technical support link<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fdf8d7 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"2fdf8d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:&quot;200&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"756\" data-end=\"1112\">Our Bluetooth diagnostics system also allows direct connection to the vehicle. Users can view the state of inputs, outputs, and multiplex modules installed in the ambulance. This remote visibility helps our team guide you quickly and effectively, speeding up vehicle turnaround.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2875617 e-flex e-con-boxed e-con e-parent\" data-id=\"2875617\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3aa7a80 e-con-full e-flex e-con e-child\" data-id=\"3aa7a80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fd0a87 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2fd0a87\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Leverage immediate assistance <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a18f2f6 elementor-widget elementor-widget-text-editor\" data-id=\"a18f2f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Facing a technical issue? Our Customer Service team is here to help, either at one of our service centres or, if required, through a mobile technician dispatched to your site.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-183cad2 elementor-widget elementor-widget-heading\" data-id=\"183cad2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><a href=\"tel:1-800-363-7591%20\">1-800-363-7591 <\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31b7651 e-con-full e-flex e-con e-child\" data-id=\"31b7651\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f29b9bb elementor-widget elementor-widget-image\" data-id=\"f29b9bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"197\" height=\"100\" src=\"https:\/\/www.demers-ambulances.com\/ca-en\/wp-content\/uploads\/2025\/01\/Services-client-logo.svg\" class=\"attachment-large size-large wp-image-526\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1586169 elementor-invisible elementor-widget elementor-widget-button\" data-id=\"1586169\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:&quot;300&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/share-na2.hsforms.com\/1JxLWkeYmTlOlZv_vw5L52w409eth\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Real-time technical support for deployed units Demers&#8217; expertise, one call away With 65 years of ambulance manufacturing experience, Demers is a trusted partner for field technical support. Our team is extremely familiar with every detail of the vehicles we build and always ready to assist, wherever your ambulance is deployed. The goal is simple: ensure [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":34,"menu_order":57,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-1441","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ambulance Technical Support Hotline | Demers Ambulances<\/title>\n<meta name=\"description\" content=\"Need immediate assistance? 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