{"id":15235,"date":"2025-05-12T20:43:42","date_gmt":"2025-05-12T20:43:42","guid":{"rendered":"https:\/\/demers.3spheres.ca\/?page_id=15235"},"modified":"2025-12-18T12:05:25","modified_gmt":"2025-12-18T16:05:25","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.demers-ambulances.com\/ca-en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15235\" class=\"elementor elementor-15235\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ec663c hero e-flex e-con-boxed e-con e-parent\" data-id=\"7ec663c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d95e426 e-flex e-con-boxed e-con e-parent\" data-id=\"d95e426\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b7f7b07 e-con-full e-flex e-con e-child\" data-id=\"b7f7b07\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b2fa8bb e-con-full e-flex e-con e-child\" data-id=\"b2fa8bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14226a2 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"14226a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7f99ec elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"c7f99ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:&quot;200&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As part of our commitment to protecting Personal Information, we have developed this privacy policy to meet applicable regulatory requirements. We safeguard the rights and privacy of individuals by establishing strict standards for the collection, use, disclosure, and retention of Personal Information.<\/p><ul><li><strong>Effective date<\/strong>: September 20, 2023<\/li><li><strong>Updated<\/strong>: March 19, 2024<\/li><li><strong>Legal framework<\/strong>: Act respecting the protection of personal information in the private sector (the \u201cAct\u201d)<strong><br \/><\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cbac33 elementor-widget elementor-widget-spacer\" data-id=\"4cbac33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7366e68 e-flex e-con-boxed e-con e-parent\" data-id=\"7366e68\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-313a52f e-con-full e-flex e-con e-child\" data-id=\"313a52f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8ae9079 e-con-full e-flex e-con e-child\" data-id=\"8ae9079\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f419fc9 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f419fc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact our Data Protection Officer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2a4ebd elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"d2a4ebd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:&quot;200&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For any questions or concerns regarding this privacy policy, please contact:<\/p><p><strong>Chantal Pouliot, HR Vice-Presidente, Canada<\/strong><br \/><a href=\"mailto:infovieprivee@demers-ambulances.com\">infovieprivee@demers-ambulances.com<\/a><br \/>28 rue Richelieu, Beloeil, Qu\u00e9bec J3G 4N7<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b82560c e-flex e-con-boxed e-con e-parent\" data-id=\"b82560c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c015486 e-con-full e-flex e-con e-child\" data-id=\"c015486\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a07de47 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a07de47\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Personal Information Protection Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0269875 elementor-widget elementor-widget-spacer\" data-id=\"0269875\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a19782a elementor-widget elementor-widget-ucaddon_uc_icon_accordion\" data-id=\"a19782a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_uc_icon_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Icon Accordion -->\n\t\t<link id='font-awesome-css' href='https:\/\/www.demers-ambulances.com\/ca-en\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/www.demers-ambulances.com\/ca-en\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Icon Accordion *\/\n\n#uc_uc_icon_accordion_elementor_a19782a *{\n\tbox-sizing: border-box;\n}\n#uc_uc_icon_accordion_elementor_a19782a .uc_container .uc-heading\n{\n\tcursor:pointer;\n    display:flex;\n    align-items:center;\n    transition:0.3s;\n}\n#uc_uc_icon_accordion_elementor_a19782a .uc_container .uc-heading span.bbb\n{\n\tdisplay:block;\n\t\n}\n#uc_uc_icon_accordion_elementor_a19782a .uc_ac_box.uc-item-active span.uc_dactive\n{\n\tdisplay:none;\n}\n#uc_uc_icon_accordion_elementor_a19782a .uc_ac_box:not(.uc-item-active) span.uc_active\n{\n\tdisplay:none;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a .ue_icon_holder,\n#uc_uc_icon_accordion_elementor_a19782a .ue_icon_spacing\n{\n  flex-grow:0;\n  flex-shrink:0; \n}\n#uc_uc_icon_accordion_elementor_a19782a .uc_content{\n\tdisplay: none;\n}\n#uc_uc_icon_accordion_elementor_a19782a .ue_icon\n{\n  display:flex;\n  justify-content:center;\n  align-items:center;\n  line-height:1em;\n  transition:0.3s;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a .ue_icon svg\n{\n  height:1em;\n  width:1em;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a .ue_expand_inside\n{\n  display:flex;\n  justify-content:center;\n  align-items:center;\n  line-height:1em;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a .ue_expand_inside svg\n{\n  height:1em;\n  width:1em;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a .ue_expand,\n#uc_uc_icon_accordion_elementor_a19782a .ue_expand_spacing\n{\n  flex-grow:0;\n  flex-shrink:0;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a .ue_title\n{\n  flex-grow:1;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a .uc_ac_box:last-child\n{\n  margin-bottom:0px;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a .uc_ac_box\n{\n  overflow:hidden;\n}\n#uc_uc_icon_accordion_elementor_a19782a_item1 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a_item1 .uc-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_a19782a_item2 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a_item2 .uc-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_a19782a_item3 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a_item3 .uc-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_a19782a_item4 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a_item4 .uc-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_a19782a_item5 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a_item5 .uc-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_a19782a_item6 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a_item6 .uc-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_a19782a_item7 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a_item7 .uc-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_a19782a_item8 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a_item8 .uc-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_a19782a_item9 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a_item9 .uc-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_a19782a_item10 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a_item10 .uc-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_a19782a_item11 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a_item11 .uc-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_a19782a_item12 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a_item12 .uc-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_a19782a_item13 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a_item13 .uc-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_a19782a_item14 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_a19782a_item14 .uc-heading\n{\n  background-color:;\n}\n\n\n<\/style>\n\n<div class=\"uc_material_accordion  uc-remote-parent\" id=\"uc_uc_icon_accordion_elementor_a19782a\" data-name=\"\" data-closeothers=\"true\"  data-remoteid='second' data-widgetname='Icon Accordion' data-sync='true' data-syncid='group2'>\n    \t<div class=\"uc_container\">\n            \n\t\t\n<div id=\"uc_uc_icon_accordion_elementor_a19782a_item1\" class=\"uc_ac_box uc-item-active elementor-repeater-item-422e4ca\">\n  <div class=\"uc-heading uc_trigger\">\n    \n        \n    <h3 class=\"ue_title\">Use outside Quebec<\/h3>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='icon icon-demers-angle-down'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='icon icon-demers-angle-up'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" style='display:block'>\n          <p>If you use the Demers Ambulances website or its services and do not reside in Quebec, please note that by providing your Personal Information, you are deemed to consent to: the collection, use, and disclosure of your Personal Information in Quebec; and the collection, use, and disclosure of your Personal Information in accordance with the laws of the Province of Quebec (which may differ from the privacy laws of your jurisdiction of residence) and this policy.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_a19782a_item2\" class=\"uc_ac_box  elementor-repeater-item-f8e251e\">\n  <div class=\"uc-heading uc_trigger\">\n    \n        \n    <h3 class=\"ue_title\">Definitions<\/h3>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='icon icon-demers-angle-down'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='icon icon-demers-angle-up'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <ul><li><p>Personal Information: Any information held by Demers Ambulances relating to an individual that can directly or indirectly identify them. For example: identity and contact details, first and last name, date of birth, residential address, telephone number, email address, payment details.<\/p><\/li><li><p>Third party: Any individual or legal entity that collects, uses, retains, discloses, or destroys Personal Information on behalf of Demers Ambulances, or otherwise manages Personal Information held by Demers Ambulances. This also includes any person or entity from whom Demers Ambulances obtains Personal Information, or to whom it discloses such information, without otherwise being affiliated with Demers Ambulances.<\/p><\/li><\/ul>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_a19782a_item3\" class=\"uc_ac_box  elementor-repeater-item-2e78ad2\">\n  <div class=\"uc-heading uc_trigger\">\n    \n        \n    <h3 class=\"ue_title\">Scope<\/h3>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='icon icon-demers-angle-down'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='icon icon-demers-angle-up'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>This policy applies to all Demers Ambulances employees and partners when collecting, using, disclosing, retaining, or destroying Personal Information in the course of their duties, or whenever they otherwise have access to Personal Information held by Demers Ambulances, including that stored by a third party. It applies to all formats, from collection to destruction.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_a19782a_item4\" class=\"uc_ac_box  elementor-repeater-item-866658c\">\n  <div class=\"uc-heading uc_trigger\">\n    \n        \n    <h3 class=\"ue_title\">Collection and Use of Personal Information<\/h3>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='icon icon-demers-angle-down'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='icon icon-demers-angle-up'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>We only collect Personal Information necessary for specific and legitimate purposes. Collection occurs mainly through direct interaction, for example by filling out forms. Individuals are informed of the reasons for collection and their consent is obtained. Personal Information is used solely for the purposes for which it was collected, unless otherwise authorized by law or with explicit consent. Personal Information will never be made public or sold.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_a19782a_item5\" class=\"uc_ac_box  elementor-repeater-item-f678fa1\">\n  <div class=\"uc-heading uc_trigger\">\n    \n        \n    <h3 class=\"ue_title\">Consent<\/h3>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='icon icon-demers-angle-down'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='icon icon-demers-angle-up'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>Consent may be withdrawn at any time, except in limited cases such as when required by law or regulation, or when you have contractual obligations toward Demers Ambulances. To withdraw consent, please contact Demers Ambulances at: <a href=\"mailto:infovieprivee@demers-ambulances.com\">infovieprivee@demers-ambulances.com<\/a>.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_a19782a_item6\" class=\"uc_ac_box  elementor-repeater-item-e8d32f8\">\n  <div class=\"uc-heading uc_trigger\">\n    \n        \n    <h3 class=\"ue_title\">Accuracy<\/h3>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='icon icon-demers-angle-down'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='icon icon-demers-angle-up'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>Demers Ambulances ensures that Personal Information in its possession is current, accurate, and complete as long as it is in use. However, it is your responsibility to provide accurate, truthful, and complete information. If you notice errors or need to update your Personal Information, please notify us at: <a href=\"mailto:infovieprivee@demers-ambulances.com\">infovieprivee@demers-ambulances.com<\/a>.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_a19782a_item7\" class=\"uc_ac_box  elementor-repeater-item-cb7f574\">\n  <div class=\"uc-heading uc_trigger\">\n    \n        \n    <h3 class=\"ue_title\">Retention of Personal Information<\/h3>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='icon icon-demers-angle-down'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='icon icon-demers-angle-up'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>Personal Information is retained only for as long as necessary to achieve the purposes for which it was collected, in accordance with applicable law. When no longer required, it is securely deleted unless otherwise required by applicable rules or regulations.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_a19782a_item8\" class=\"uc_ac_box  elementor-repeater-item-53cadf5\">\n  <div class=\"uc-heading uc_trigger\">\n    \n        \n    <h3 class=\"ue_title\">Security of Personal Information<\/h3>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='icon icon-demers-angle-down'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='icon icon-demers-angle-up'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>We implement appropriate security measures to protect Personal Information against loss, unauthorized access, disclosure, alteration, or destruction. These measures include physical, technical, and organizational safeguards to ensure data security. Access to your Personal Information is strictly limited to authorized employees.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_a19782a_item9\" class=\"uc_ac_box  elementor-repeater-item-7ad36af\">\n  <div class=\"uc-heading uc_trigger\">\n    \n        \n    <h3 class=\"ue_title\">Disclosure of Personal Information<\/h3>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='icon icon-demers-angle-down'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='icon icon-demers-angle-up'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>We disclose Personal Information only with the consent of the individual concerned or where required by law. We ensure that any third parties receiving Personal Information adhere to appropriate confidentiality and security standards.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_a19782a_item10\" class=\"uc_ac_box  elementor-repeater-item-54f06b2\">\n  <div class=\"uc-heading uc_trigger\">\n    \n        \n    <h3 class=\"ue_title\">Right of Access and Rectification<\/h3>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='icon icon-demers-angle-down'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='icon icon-demers-angle-up'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <div id=\"elementor-tab-title-12110\" class=\"elementor-tab-title elementor-active\" role=\"button\" data-tab=\"10\" aria-controls=\"elementor-tab-content-12110\" aria-expanded=\"true\">Subject to the restrictions of Law 25, Demers Ambulances informs any individual who requests it of the existence of Personal Information concerning them, its use, and any disclosure to third parties. Individuals may consult or obtain a copy of their Personal Information and request corrections where necessary.<\/div>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_a19782a_item11\" class=\"uc_ac_box  elementor-repeater-item-0859f5d\">\n  <div class=\"uc-heading uc_trigger\">\n    \n        \n    <h3 class=\"ue_title\">Privacy Incident Management<\/h3>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='icon icon-demers-angle-down'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='icon icon-demers-angle-up'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <div id=\"elementor-tab-title-12110\" class=\"elementor-tab-title elementor-active\" role=\"button\" data-tab=\"10\" aria-controls=\"elementor-tab-content-12110\" aria-expanded=\"true\">In the event of a data breach or confidentiality incident, we have established procedures to respond quickly and effectively. We notify the affected parties and the relevant authorities, and take the necessary measures to mitigate the impact of the incident and prevent future breaches.<\/div>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_a19782a_item12\" class=\"uc_ac_box  elementor-repeater-item-2875a6c\">\n  <div class=\"uc-heading uc_trigger\">\n    \n        \n    <h3 class=\"ue_title\">Complaints<\/h3>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='icon icon-demers-angle-down'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='icon icon-demers-angle-up'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <div id=\"elementor-tab-title-12110\" class=\"elementor-tab-title elementor-active\" role=\"button\" data-tab=\"10\" aria-controls=\"elementor-tab-content-12110\" aria-expanded=\"true\"><p>Any complaint regarding the protection of Personal Information should be addressed to:<\/p><p><a href=\"mailto:plaintevieprivee@demers-ambulances.com\">plaintevieprivee@demers-ambulances.com<\/a> or<br \/>Data Protection Officer<br \/>Privacy Complaint<br \/>28 Richelieu Street<br \/>Beloeil, Quebec J3G 4N7<\/p><p>Your communication must include:<\/p><ul><li>The reason for the complaint and supporting facts, including details of any improper use or disclosure, names of those involved, and the timeframe in which the alleged activity occurred.<\/li><li>Your contact information.<\/li><li>Your expectations regarding the process.<\/li><\/ul><p>If you believe your complaint has not been handled satisfactorily, you may file a formal complaint, free of charge, with the Commission d\u2019acc\u00e8s \u00e0 l\u2019information du Qu\u00e9bec. Information is available here: <a href=\"https:\/\/www.cai.gouv.qc.ca\/english\" target=\"_blank\" rel=\"noopener\">Commission d\u2019acc\u00e8s \u00e0 l\u2019information \u2013 Recourse options<\/a>.<\/p><\/div>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_a19782a_item13\" class=\"uc_ac_box  elementor-repeater-item-d297c86\">\n  <div class=\"uc-heading uc_trigger\">\n    \n        \n    <h3 class=\"ue_title\">Use of our Website<\/h3>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='icon icon-demers-angle-down'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='icon icon-demers-angle-up'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <div id=\"elementor-tab-title-12110\" class=\"elementor-tab-title elementor-active\" role=\"button\" data-tab=\"10\" aria-controls=\"elementor-tab-content-12110\" aria-expanded=\"true\"><p>Our website contains links to other sites. We recommend reviewing the privacy policies of any sites you visit, as information exchanged through intermediaries beyond our control is not subject to this policy.<\/p><\/div>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_a19782a_item14\" class=\"uc_ac_box  elementor-repeater-item-f542840\">\n  <div class=\"uc-heading uc_trigger\">\n    \n        \n    <h3 class=\"ue_title\">Effective Date and Review<\/h3>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='icon icon-demers-angle-down'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='icon icon-demers-angle-up'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <div id=\"elementor-tab-title-12110\" class=\"elementor-tab-title elementor-active\" role=\"button\" data-tab=\"10\" aria-controls=\"elementor-tab-content-12110\" aria-expanded=\"true\"><p>At Demers Ambulances, we are committed to protecting data privacy and complying with applicable regulations. This privacy policy reflects our commitment to safeguarding stakeholders\u2019 Personal Information. We review this policy regularly to ensure compliance with legal requirements and best practices in data privacy.<\/p><\/div>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n        <\/div>\n<\/div>\n<!-- end Icon Accordion -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-444c907 e-con-full e-flex e-con e-child\" data-id=\"444c907\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a8a6f9 e-flex e-con-boxed e-con e-parent\" data-id=\"4a8a6f9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2c97a8b e-con-full e-flex e-con e-child\" data-id=\"2c97a8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85db56d elementor-widget elementor-widget-spacer\" data-id=\"85db56d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8faf8d2 e-flex e-con-boxed e-con e-parent\" data-id=\"8faf8d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-284846f elementor-widget elementor-widget-spacer\" data-id=\"284846f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy policy As part of our commitment to protecting Personal Information, we have developed this privacy policy to meet applicable regulatory requirements. We safeguard the rights and privacy of individuals by establishing strict standards for the collection, use, disclosure, and retention of Personal Information. Effective date: September 20, 2023 Updated: March 19, 2024 Legal framework: [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-15235","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy policy and confidentiality | Demers Ambulances<\/title>\n<meta name=\"description\" content=\"Read Demers Ambulances Privacy Policy outlining how Personal Information is collected, used, protected, and disclosed in compliance with Qu\u00e9bec\u2019s Act.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.demers-ambulances.com\/ca-en\/privacy-policy\/\" 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