{"id":20896,"date":"2026-04-30T19:58:09","date_gmt":"2026-04-30T19:58:09","guid":{"rendered":"https:\/\/www.demers-ambulances.com\/ca-fr\/?p=20896"},"modified":"2026-05-05T20:56:33","modified_gmt":"2026-05-05T20:56:33","slug":"service-mobile-ambulances-quebec","status":"publish","type":"post","link":"https:\/\/www.demers-ambulances.com\/ca-fr\/service-mobile-ambulances-quebec\/","title":{"rendered":"Une nouvelle \u00e9quipe de service d\u00e9di\u00e9e \u00e0 la flotte d\u2019ambulances du Qu\u00e9bec"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"20896\" class=\"elementor elementor-20896\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dea99a4 e-flex e-con-boxed e-con e-parent\" data-id=\"dea99a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cfe7ff6 elementor-widget elementor-widget-heading\" data-id=\"cfe7ff6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Maintenant deux techniciens mobiles et des op\u00e9rations r\u00e9organis\u00e9es\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59625c3 e-flex e-con-boxed e-con e-parent\" data-id=\"59625c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ffe8860 elementor-widget elementor-widget-text-editor\" data-id=\"ffe8860\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Depuis le d\u00e9but du printemps, Demers Ambulances met en \u0153uvre des actions concr\u00e8tes pour transformer l\u2019exp\u00e9rience des gestionnaires de flotte et des propri\u00e9taires des services param\u00e9dics du Qu\u00e9bec en mati\u00e8re de soutien apr\u00e8s-vente. L\u2019objectif est clair : am\u00e9liorer la rapidit\u00e9 d\u2019intervention et offrir un accompagnement encore plus fluide.<\/p><p>Pour y arriver, l\u2019entreprise a ajout\u00e9 \u00e0 son \u00e9quipe deux\u00a0<a href=\"https:\/\/www.demers-ambulances.com\/ca-fr\/services-techniques-ambulances\/service-mobile-ambulances\/\" target=\"_blank\" rel=\"noopener\">techniciens mobiles<\/a>\u00a0d\u00e9di\u00e9s exclusivement \u00e0 la flotte ambulanci\u00e8re de la Belle Province, et nomm\u00e9 Nicolas Taillon, employ\u00e9 de longue date chez Demers, au poste de Chef des op\u00e9rations de service pour le Qu\u00e9bec.<\/p><p>R\u00e9sultat : une prise en charge plus efficace des demandes, une meilleure couverture du territoire et une plus grande capacit\u00e9 \u00e0 intervenir directement dans vos casernes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2b37ac3 e-con-full e-flex e-con e-child\" data-id=\"2b37ac3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b33175 elementor-widget elementor-widget-heading\" data-id=\"8b33175\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Des services mobiles plus rapides et mieux d\u00e9ploy\u00e9s<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ea89ad7 e-flex e-con-boxed e-con e-parent\" data-id=\"ea89ad7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0f9eea4 e-con-full e-flex e-con e-child\" data-id=\"0f9eea4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc68214 elementor-widget elementor-widget-image\" data-id=\"cc68214\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/www.demers-ambulances.com\/ca-fr\/wp-content\/uploads\/2026\/04\/Technicien-mobile-Services-Client-Demers-Ambulances-1024x576.jpeg\" class=\"attachment-large size-large wp-image-20899\" alt=\"\" srcset=\"https:\/\/www.demers-ambulances.com\/ca-fr\/wp-content\/uploads\/2026\/04\/Technicien-mobile-Services-Client-Demers-Ambulances-1024x576.jpeg 1024w, https:\/\/www.demers-ambulances.com\/ca-fr\/wp-content\/uploads\/2026\/04\/Technicien-mobile-Services-Client-Demers-Ambulances-300x169.jpeg 300w, https:\/\/www.demers-ambulances.com\/ca-fr\/wp-content\/uploads\/2026\/04\/Technicien-mobile-Services-Client-Demers-Ambulances-768x432.jpeg 768w, https:\/\/www.demers-ambulances.com\/ca-fr\/wp-content\/uploads\/2026\/04\/Technicien-mobile-Services-Client-Demers-Ambulances-1536x864.jpeg 1536w, https:\/\/www.demers-ambulances.com\/ca-fr\/wp-content\/uploads\/2026\/04\/Technicien-mobile-Services-Client-Demers-Ambulances-2048x1152.jpeg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6165138 e-con-full e-flex e-con e-child\" data-id=\"6165138\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9192b8a elementor-widget elementor-widget-text-editor\" data-id=\"9192b8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L\u2019arriv\u00e9e de non pas un, mais deux techniciens mobiles t\u00e9moigne de la volont\u00e9 de Demers d\u2019offrir un service client encore plus performant. Ces nouvelles ressources sur la route permettent d\u2019augmenter la disponibilit\u00e9 tant en r\u00e9gion que localement, m\u00eame lorsque plusieurs demandes surviennent simultan\u00e9ment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-383f946 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"383f946\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u00ab On est maintenant en mesure de couvrir un plus grand territoire en moins de temps, tout en gardant la flexibilit\u00e9 d\u2019agir rapidement s\u2019il y a des demandes urgentes, m\u00eame lorsqu\u2019un technicien est d\u00e9j\u00e0 en d\u00e9placement.\u00a0\u00bb\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Robin Giard, Chef de l'exp\u00e9rience client<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e816c10 e-con-full e-flex e-con e-parent\" data-id=\"e816c10\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0bf960 elementor-widget elementor-widget-text-editor\" data-id=\"b0bf960\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Cette \u00e9volution s\u2019appuie sur deux personnes qualifi\u00e9es :<\/p><ul><li><strong>St\u00e9phane Lapierre<\/strong>, technicien sur la route pour l\u2019Ouest du Qu\u00e9bec, reconnu pour son expertise technique et son efficacit\u00e9<\/li><li><strong>F\u00e9lix Nordin-Sauv\u00e9<\/strong>, technicien pour le Centre-Est du Qu\u00e9bec, qui se distingue par son approche proactive et orient\u00e9e client<\/li><\/ul><p>Ces deux professionnels sont donc en mesure d\u2019effectuer plusieurs types d\u2019intervention, dans le respect des normes de qualit\u00e9, \u00e0 vos installations :<\/p><ul><li><a href=\"https:\/\/www.demers-ambulances.com\/ca-fr\/services-techniques-ambulances\/entretien-preventif\/\" target=\"_blank\" rel=\"noopener\">Entretien pr\u00e9ventif<\/a><\/li><li>Diagnostic technique<\/li><li><a href=\"https:\/\/www.demers-ambulances.com\/ca-fr\/services-techniques-ambulances\/reparations-ambulances\/\" target=\"_blank\" rel=\"noopener\">R\u00e9paration rapide<\/a><\/li><li><a href=\"https:\/\/www.demers-ambulances.com\/ca-fr\/services-techniques-ambulances\/installation-equipement\/\" target=\"_blank\" rel=\"noopener\">Installation d\u2019\u00e9quipement<\/a><\/li><li><a href=\"https:\/\/www.demers-ambulances.com\/ca-fr\/services-techniques-ambulances\/mise-en-service-ambulance\/\" target=\"_blank\" rel=\"noopener\">Mise en service d&rsquo;ambulance<\/a><\/li><\/ul><p>Si votre caserne ou vos ressources locales le permettent, certaines interventions n\u00e9cessitant un acc\u00e8s sous le v\u00e9hicule peuvent \u00e9galement \u00eatre r\u00e9alis\u00e9es dans votre coin. Chaque situation est \u00e9valu\u00e9e au pr\u00e9alable avec Nicolas Taillon, afin de d\u00e9terminer si l\u2019intervention peut \u00eatre effectu\u00e9e chez vous ou si le v\u00e9hicule doit \u00eatre pris en charge \u00e0 <a href=\"https:\/\/www.demers-ambulances.com\/ca-fr\/services-techniques-ambulances\/centres-services-client\/\" target=\"_blank\" rel=\"noopener\">notre centre de service<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ab65c7a e-flex e-con-boxed e-con e-parent\" data-id=\"ab65c7a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17e4349 elementor-widget elementor-widget-heading\" data-id=\"17e4349\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Une approche qui maximise chaque d\u00e9placement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-15e0b75 e-flex e-con-boxed e-con e-parent\" data-id=\"15e0b75\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e92d38d e-con-full e-flex e-con e-child\" data-id=\"e92d38d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2aa185 elementor-widget elementor-widget-text-editor\" data-id=\"f2aa185\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un autre changement cl\u00e9 : une approche plus proactive lors des interventions en r\u00e9gion. Plut\u00f4t que de r\u00e9pondre uniquement aux demandes ponctuelles, les \u00e9quipes planifient d\u00e9sormais leurs d\u00e9placements pour maximiser leur pr\u00e9sence sur le terrain.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea5d984 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"ea5d984\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u00ab Lorsqu\u2019on planifie un d\u00e9placement en r\u00e9gion, l\u2019objectif est de contacter tous les clients du coin \u00e0 l\u2019avance afin d\u2019identifier leurs besoins et maximiser chaque intervention. \u00bb\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Nicolas Taillon, Chef des op\u00e9rations de service Qu\u00e9bec<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f184e5 elementor-widget elementor-widget-text-editor\" data-id=\"5f184e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>R\u00e9sultat :<\/p>\n<ul>\n<li>plusieurs interventions regroup\u00e9es en une seule visite<\/li>\n<li>une meilleure anticipation des besoins en maintenance<\/li>\n<li>une optimisation des d\u00e9placements<\/li>\n<\/ul>\n<p>Dans les faits, une visite peut rapidement permettre de traiter plusieurs v\u00e9hicules au m\u00eame endroit, am\u00e9liorant ainsi l\u2019efficacit\u00e9 globale du Services Client.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d0f8f40 e-con-full e-flex e-con e-child\" data-id=\"d0f8f40\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-944c6c7 elementor-widget elementor-widget-image\" data-id=\"944c6c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"635\" height=\"515\" src=\"https:\/\/www.demers-ambulances.com\/ca-fr\/wp-content\/uploads\/2026\/04\/Services-mobile-Demers-Ambulances-Techniciens-route-e1777578712711.png\" class=\"attachment-large size-large wp-image-20900\" alt=\"\" srcset=\"https:\/\/www.demers-ambulances.com\/ca-fr\/wp-content\/uploads\/2026\/04\/Services-mobile-Demers-Ambulances-Techniciens-route-e1777578712711.png 635w, https:\/\/www.demers-ambulances.com\/ca-fr\/wp-content\/uploads\/2026\/04\/Services-mobile-Demers-Ambulances-Techniciens-route-e1777578712711-300x243.png 300w\" sizes=\"(max-width: 635px) 100vw, 635px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fb8e4c0 e-flex e-con-boxed e-con e-parent\" data-id=\"fb8e4c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36fc454 elementor-widget elementor-widget-heading\" data-id=\"36fc454\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Une coordination uniformis\u00e9e pour acc\u00e9l\u00e9rer toutes les interventions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a74bc1c e-flex e-con-boxed e-con e-parent\" data-id=\"a74bc1c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e111365 elementor-widget elementor-widget-text-editor\" data-id=\"e111365\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La nomination de Nicolas Taillon comme chef des op\u00e9rations de service au Qu\u00e9bec vient structurer davantage l\u2019ensemble des activit\u00e9s li\u00e9es aux besoins sp\u00e9cifiques des services param\u00e9dics de la province.<\/p><p>Responsable de l\u2019atelier, des techniciens mobiles et des op\u00e9rations de maintenance et de r\u00e9paration, il assure une meilleure planification et une ex\u00e9cution plus efficace des interventions, avec un objectif clair : r\u00e9duire au maximum les immobilisations de v\u00e9hicules.<\/p><p><strong>Pour toute demande r\u00e9guli\u00e8re, plusieurs options s&rsquo;offrent \u00e0 vous afin d&rsquo;assurer une prise en charge rapide :<\/strong><\/p><ul><li><strong><a href=\"https:\/\/share-na2.hsforms.com\/10xxxU1oySzC3DHB5Zqbrpw409eth\" target=\"_blank\" rel=\"noopener\">Formulaire en ligne<\/a><\/strong><\/li><li>Courriels d\u00e9di\u00e9s :<ul><li>R\u00e9paration, entretien et autres demandes de services : <a href=\"mailto:service@demers-ambulances.com\">service@demers-ambulances.com<\/a><\/li><li>Garanties : <a href=\"mailto:warranty@demers-ambulances.com\">warranty@demers-ambulances.com<\/a><\/li><li>Pi\u00e8ces : <a href=\"mailto:parts@demers-ambulances.com\">parts@demers-ambulances.com<\/a><\/li><\/ul><\/li><li>Contact direct avec l\u2019\u00e9quipe : 1-800-363-7591<\/li><\/ul><p><strong>Pour toute situation n\u00e9cessitant un accompagnement sp\u00e9cifique ou une discussion plus approfondie, Robin Giard, chef de l\u2019exp\u00e9rience client, demeure \u00e9galement disponible pour vous appuyer :<\/strong>\u00a0<a href=\"mailto:rgiard@demers-ambulances.com\">rgiard@demers-ambulances.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Maintenant deux techniciens mobiles et des op\u00e9rations r\u00e9organis\u00e9es Depuis le d\u00e9but du printemps, Demers Ambulances met en \u0153uvre des actions concr\u00e8tes pour transformer l\u2019exp\u00e9rience des gestionnaires de flotte et des propri\u00e9taires des services param\u00e9dics du Qu\u00e9bec en mati\u00e8re de soutien apr\u00e8s-vente. L\u2019objectif est clair : am\u00e9liorer la rapidit\u00e9 d\u2019intervention et offrir un accompagnement encore plus [&hellip;]<\/p>\n","protected":false},"author":46,"featured_media":20898,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[36,88,111],"tags":[],"pole":[86,87,85],"class_list":["post-20896","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites-industrie","category-entretien","category-service-mobile","pole-pole-gestionnaires-de-flotte","pole-pole-proprietaires","pole-pole-techniciens"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Nouvelle \u00e9quipe de service d\u00e9di\u00e9e aux ambulances du Qu\u00e9bec<\/title>\n<meta name=\"description\" content=\"Deux nouveaux techniciens mobiles et une 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