{"id":21660,"date":"2026-10-01T20:38:31","date_gmt":"2026-10-01T20:38:31","guid":{"rendered":"https:\/\/www.demers-ambulances.com\/ca-fr\/?p=21660"},"modified":"2026-10-01T20:38:31","modified_gmt":"2026-10-01T20:38:31","slug":"visite-demers-cooperatives-ambulancieres","status":"publish","type":"post","link":"https:\/\/www.demers-ambulances.com\/ca-fr\/visite-demers-cooperatives-ambulancieres\/","title":{"rendered":"Ouvrir les portes pour mieux se comprendre : les coop\u00e9ratives ambulanci\u00e8res en visite chez Demers"},"content":{"rendered":"\t\t
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Certains avaient fait plusieurs heures de route pour \u00eatre \u00e0 Beloeil ce matin-l\u00e0. Huit repr\u00e9sentants de quatre coop\u00e9ratives ambulanci\u00e8res membres de la F\u00e9d\u00e9ration des coop\u00e9ratives de param\u00e9dics du Qu\u00e9bec (FCPQ)<\/strong> \u2014 Urgences Bois-Francs (UBF), la Coop\u00e9rative des param\u00e9dics de l\u2019Outaouais (CPO), la Coop\u00e9rative des techniciens ambulanciers du Qu\u00e9bec (CTAQ) et la Coop\u00e9rative des techniciens ambulanciers de l\u2019Estrie (CTAE) \u2014 s\u2019\u00e9taient donn\u00e9 rendez-vous chez Demers.<\/p>

Le temps de se saluer, la conversation \u00e9tait d\u00e9j\u00e0 engag\u00e9e. Puis, tr\u00e8s vite, les \u00e9changes ont suivi le groupe jusqu\u2019\u00e0 la ligne de production.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Derri\u00e8re les murs d\u2019une ambulance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\u00c0 mesure que les v\u00e9hicules prenaient forme devant eux, les questions se multipliaient. Ch\u00e2ssis, configurations, am\u00e9nagement int\u00e9rieur : les participants comparaient ce qu\u2019ils voyaient \u00e0 leurs propres v\u00e9hicules et partageaient leurs fa\u00e7ons de faire.<\/span><\/p>

Plusieurs moments de compr\u00e9hension ont \u00e9merg\u00e9 <\/span>naturellement : <\/span>\u00ab Ah, OK, c\u2019est comme \u00e7a que \u00e7a fonctionne. \u00bb<\/span><\/i><\/p>

La superviseure de la CTAQ, qui a employ\u00e9 ces mots, prenait m\u00eame des notes afin d\u2019expliquer \u00e0 ses param\u00e9dics les raisons derri\u00e8re certains choix d\u2019am\u00e9nagement. La visite permettait aussi de d\u00e9couvrir <\/span>les configurations choisies par d\u2019autres services canadiens et am\u00e9ricains, et parfois, des options auxquelles les participants n\u2019avaient tout simplement pas pens\u00e9.\u00a0<\/span><\/p>

De l\u00e0 est venue la question : jusqu\u2019o\u00f9 peut-on adapter une ambulance aux besoins particuliers d\u2019un service? Cette situation a permis d\u2019aborder la personnalisation, les demandes sp\u00e9ciales<\/a> et la fa\u00e7on dont Demers \u00e9value leur faisabilit\u00e9 dans le respect des normes.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Des repr\u00e9sentants de coop\u00e9ratives ambulanci\u00e8res visitent la ligne de production de Demers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Quand les visiteurs commencent \u00e0 proposer des solutions\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\u00c0 l\u2019ing\u00e9nierie, les \u00e9changes ont pris une toute autre dimension.<\/p>

Le groupe a d\u00e9couvert plusieurs projets en cours de d\u00e9veloppement directement li\u00e9s au quotidien des param\u00e9dics. Entre autres, l\u2019adaptation d\u2019un support pour accueillir de nouveaux sacs servant au transport des bouteilles d\u2019oxyg\u00e8ne, de plus en plus utilis\u00e9s par certains services qu\u00e9b\u00e9cois. Cette derni\u00e8re solution est d\u2019ailleurs actuellement en processus de certification BNQ.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Une ing\u00e9nieure de Demers pr\u00e9sente une solution en d\u00e9veloppement \u00e0 un repr\u00e9sentant d’une coop\u00e9rative ambulanci\u00e8re.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Rapidement, les participants ne se contentaient plus d\u2019observer : ils parlaient de leurs propres essais, des adaptations r\u00e9alis\u00e9es dans leurs v\u00e9hicules et de ce qui fonctionne, ou atteint ses limites.<\/p>

Pour les \u00e9quipes de Demers, cette r\u00e9troaction nourrit directement le travail de d\u00e9veloppement. Elle permet aussi d\u2019expliquer pourquoi une modification apparemment simple doit passer par plusieurs \u00e9tapes de conception, d\u2019essais et de validation avant de prendre la route.<\/p>

La visite a ainsi permis de d\u00e9tailler le travail des \u00e9quipes d\u2019ing\u00e9nierie m\u00e9canique, \u00e9lectrique et d\u2019innovation et de montrer qu\u2019ils travaillent non seulement \u00e0 r\u00e9pondre aux besoins d\u2019aujourd\u2019hui, mais aussi \u00e0 faire \u00e9voluer les ambulances de demain.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Parmi ces d\u00e9veloppements, les visiteurs ont pu essayer le nouveau si\u00e8ge conducteur \u00e9lectrique<\/a> destin\u00e9 aux plateformes Ford E-Series. En l\u2019essayant, une param\u00e9dic de plus petite taille a tout de suite senti la diff\u00e9rence : les r\u00e9glages facilitaient une position de conduite plus naturelle.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\tAutre temps fort : la d\u00e9couverte du Demers FXP 174, qu\u2019aucun des participants n\u2019avait encore vu. Le groupe s\u2019est attard\u00e9 autour du v\u00e9hicule et dans le module, curieux des choix et innovations int\u00e9gr\u00e9s au mod\u00e8le, dont plusieurs d\u00e9coulent du d\u00e9veloppement de l\u2019ambulance \u00e9lectrique.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Au service apr\u00e8s-vente, la visite a pris une dimension plus personnelle. Plusieurs participants connaissaient d\u00e9j\u00e0 des membres de l\u2019\u00e9quipe par t\u00e9l\u00e9phone, sans les avoir n\u00e9cessairement rencontr\u00e9s. Cette fois, ils se sont parfois reconnus\u2026 \u00e0 leur voix.<\/span><\/p>

Les \u00e9changes avaient des airs de retrouvailles et ont permis de mettre des visages sur les personnes qui les accompagnent lorsqu\u2019un besoin survient.<\/span><\/p>

La visite s\u2019est poursuivie au magasin de pi\u00e8ces et au centre de remise \u00e0 neuf, donnant un aper\u00e7u plus large du soutien offert tout au long du cycle de vie d\u2019une ambulance.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Des repr\u00e9sentants de coop\u00e9ratives ambulanci\u00e8res rencontrent l’\u00e9quipe du centre de pi\u00e8ces Demers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Des repr\u00e9sentants de coop\u00e9ratives ambulanci\u00e8res visitent le centre de remise \u00e0 neuf de Demers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Un partenariat qui se construit dans les deux directions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Au terme de la journ\u00e9e, l\u2019apprentissage s\u2019\u00e9tait fait dans les deux directions.<\/p>

Les visiteurs repartaient avec une meilleure compr\u00e9hension de ce qui se cache derri\u00e8re leurs v\u00e9hicules. De leur c\u00f4t\u00e9, nos \u00e9quipes repartaient avec des questions, des id\u00e9es et des commentaires directement li\u00e9s \u00e0 l\u2019usage des param\u00e9dics de nos ambulances.<\/p>

C\u2019est aussi ce que permettent ces rencontres : cr\u00e9er un espace o\u00f9 fabricants et utilisateurs peuvent partager leur expertise et faire \u00e9voluer les solutions ensemble.<\/strong><\/p>

Un repr\u00e9sentant de la CPO disait m\u00eame qu\u2019il aurait aim\u00e9 avoir plus de temps pour \u00e9changer. Un participant de la CTAE, qui avait d\u00e9j\u00e0 visit\u00e9 les installations, rappelait pour sa part que ce type de rencontre reste pertinent chaque fois, justement parce que les produits et les fa\u00e7ons de faire continuent d\u2019\u00e9voluer.<\/p>

Merci aux repr\u00e9sentants d\u2019UBF, de la CPO, de la CTAQ et de la CTAE d\u2019avoir pris la route pour venir rencontrer nos \u00e9quipes et, surtout, d\u2019avoir partag\u00e9 aussi ouvertement leur exp\u00e9rience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Les portes de Demers demeurent ouvertes. Vous aimeriez d\u00e9couvrir nos installations, rencontrer les \u00e9quipes derri\u00e8re vos ambulances et \u00e9changer directement avec elles? Parlez-en \u00e0 votre repr\u00e9sentant Demers pour organiser une visite.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tContactez votre repr\u00e9sentante<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Certains avaient fait plusieurs heures de route pour \u00eatre \u00e0 Beloeil ce matin-l\u00e0. Huit repr\u00e9sentants de quatre coop\u00e9ratives ambulanci\u00e8res membres de la F\u00e9d\u00e9ration des coop\u00e9ratives de param\u00e9dics du Qu\u00e9bec (FCPQ) \u2014 Urgences Bois-Francs (UBF), la Coop\u00e9rative des param\u00e9dics de l\u2019Outaouais (CPO), la Coop\u00e9rative des techniciens ambulanciers du Qu\u00e9bec (CTAQ) et la Coop\u00e9rative des techniciens ambulanciers […]<\/p>\n","protected":false},"author":51,"featured_media":21672,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[112,89,90,113,94],"tags":[],"pole":[86,84,87,85],"class_list":["post-21660","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pieces","category-planification","category-remise-a-neuf","category-services-client","category-technologie","pole-pole-gestionnaires-de-flotte","pole-pole-paramedics","pole-pole-proprietaires","pole-pole-techniciens"],"acf":[],"yoast_head":"\nLes services param\u00e9dicaux en visite chez Demers : des \u00e9changes riches<\/title>\n<meta name=\"description\" content=\"Une visite chez Demers permet aux entreprises ambulanci\u00e8res de d\u00e9couvrir les \u00e9quipes derri\u00e8re leurs v\u00e9hicules, mais aussi de partager leurs exp\u00e9riences quotidiennes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.demers-ambulances.com\/ca-fr\/visite-demers-cooperatives-ambulancieres\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Les services param\u00e9dicaux en visite chez Demers : des \u00e9changes riches\" \/>\n<meta property=\"og:description\" content=\"Une visite chez Demers permet aux entreprises ambulanci\u00e8res de d\u00e9couvrir les \u00e9quipes derri\u00e8re leurs v\u00e9hicules, mais aussi de partager leurs exp\u00e9riences quotidiennes.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.demers-ambulances.com\/ca-fr\/visite-demers-cooperatives-ambulancieres\/\" \/>\n<meta property=\"og:site_name\" content=\"Demers Ambulances\" \/>\n<meta property=\"article:publisher\" 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