WHY DID DEMERS, BRAUN AND CRESTLINE DECIDE TO JOIN FORCES?
The combination of Demers Ambulances, Braun Industries and Crestline Coach brings together the complementary strengths of three great specialty vehicle manufacturing companies. With over 150 years of combined experience, we felt it was important to come together to offer clients, and new markets, a diverse portfolio of ambulances and specialty vehicles with new features and unique designs. This new partnership will also further strengthen our engineering, production capabilities and bring you new innovations and better customer support.
WILL THE DEMERS, BRAUN AND CRESTLINE BRANDS BECOME ONE PRODUCT NOW?
No. All three brands will remain separate and committed to retaining their unique product DNA. Each brand is a well-known leader in the specialty vehicle market. We offer complimentary products and by joining forces we will only strengthen our individual models through sharing features and technologies that will enhance quality and safety. We understand that each brand has its own value proposition and we aim to maintain that.
WHAT ARE THE BENEFITS OF THIS NEW PARTNERSHIP TO CUSTOMERS OF DEMERS, BRAUN OR CRESTLINE?
It will provide the customer with an enhanced customer experience beginning with broader product selection, new features and technologies, and follow through to customer service, including a robust parts & service network. Clients will benefit from best practice knowledge shared across the three organizations and this result in accelerated innovation for products and product enhancements. It is our main goal to not cause disruption in our existing customer services and customers can expect to receive the same quality, value and service to our customers going forward.
WILL DEMERS, BRAUN OR CRESTLINE PLANT OPERATIONS CHANGE IN ANY MEANINGFUL WAY?
No major plant changes are planned at this time. A driving force in coming together as three brands under one company was to share our collective knowledge and resources in engineering and safety, among other things. If an opportunity arises to improve our vehicles through plant operations, we will make the needed changes at each respective plant to maintain brand DNA while enhancing capabilities.
WILL I STILL BE ABLE TO BUY MY AMBULANCE OR SPECIALTY VEHICLE DIRECT AND/OR FROM MY PRESENT DEALER?
Yes. We will continue to leverage the strengths and unique DNA of each brand, while continuing to offer our products through your current manufacturer (direct) or dealer, as we have in the past. It is our intention to strengthen the distribution network to provide you with even better service and choice of product.
WHOM SHOULD I CONTACT TO ANSWER MY IMMEDIATE QUESTIONS RELATING TO THIS ANNOUNCEMENT?
If you are a current Demers, Braun or Crestline customer, we encourage you to continue contacting your local dealer. If you have other questions about this exciting news, please contact us direct at: