Ambulance & EMS Fleet Technical Services
At Demers, our Customer Care team comprises passionate experts who work closely with you to ensure your fleet remains operational. Every team member understands the critical role ambulances play in prehospital care and how painful vehicle downtime can be to your operations and your patients. That’s why our commitment is clear:
No vehicle down policy
Our team includes over 30 dedicated experts in ambulance service and repair. From mobile technicians to parts specialists, mechanics, and technical advisors, each one knows our ambulances inside and out and is committed to keeping them in service throughout their lifecycle. Our offering continues to expand to meet the evolving needs of fleet managers and EMS professionals.
full support
OEM expertise beyond the build. Support throughout the vehicle’s life.
Service where you need it
One number. One team.
All requests are centralized through our main support line, allowing us to deliver fast and efficient service. This ensures you’re connected to the right expert from the start, minimizing delays and improving response time.
Your feedback shapes our service.
At Demers Ambulances, continuous improvement and the pursuit of excellence are core values. We consistently monitor satisfaction levels to evaluate service quality and make meaningful adjustments.
Every client insight matters and is handled with care, because the customer experience is something we build together.