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New Technical Advisor and Technical Support Specialist join the team to help reduce vehicle downtime

As your ambulance manufacturer, it’s always a top priority to get vehicles back to service quickly and keep them there. To further strengthen our ability to support you, we are pleased to welcome two new members to our Customer Care team: Abdulah TariqAziz, Technical Advisor, and Oshan Thapa, Technical Support Specialist.

With these additions, our Technical Support team continues to grow, now totaling seven dedicated specialists focused on delivering fast, reliable assistance across Canada.

Stronger support, when and where you need it

Abdulah joins our team with a strong background in automotive diagnostics and customer service. As a Technical Advisor, he plays a key role in helping quickly identify and resolve technical issues, ensuring you receive efficient guidance and follow-up.

Oshan brings a combination of engineering expertise and hands-on experience in warranty and product support. As a Technical Support Specialist, he works directly with customers to provide technical assistance and warranty support for both Demers and Crestline vehicles.

Focused on minimizing downtime

Together, Abdulah and Oshan strengthen our ability to deliver on our “no vehicle down” mission. Their focus will include:

  • Providing technical support across Canada
  • Supporting fast and accurate troubleshooting
  • Improving response times
  • Helping reduce vehicle downtime so your operations stay uninterrupted

Expanding our team allows us to better support you in keeping your ambulances and specialty vehicles up and running and back on dispatch without missing a beat.

Need support? We’re here to help. 

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